Plans by Google to shut down classic Hangouts in 2020 has been set, as its plans to migrate users to Hangouts Chat and Meet starting Octerber 2019. The company didn’t detail a timeline for the transition, but said that features from classic Hangouts will come to Chat. Google plans to end support for classic Hangouts for G Suite customers by October 2019. According to a blog post on its G Suite, Google has detailed the changes that will begin taking on April 16th;
The following admin-facing changes will begin taking place on April 16, 2019:
- For Google Vault customers, Mail retention rules and holds will stop protecting chat messages in classic Hangouts. Instead, Chat retention rules and holds will protect chat messages in both classic Hangouts and Chat.
- Chat admin settings will now control chat capability in both classic Hangouts and Chat.
- A new setting in the Admin console under Apps > G Suite > Hangouts Chat will be added so you can disable classic Hangouts user interfaces at a time of your choosing.
- The “Google Hangouts” settings page in the Admin console will be renamed “Hangouts Meet.” This setting will control both classic Hangouts video and Hangouts Meet.
The company will retire Classic Hangouts for all G Suite customers and migrate the remaining users to Chat. Between April and September 2019, Google will add more features for users to move from classic Hangouts to Chat. These features include integration with Gmail, chatting with external users, an improved video calling experience, and making calls with Google Voice.