Tech giant Apple has officially apologized for the FaceTime flaw experience by users of the app. The Facetime bug allows callers to eavesdrop on recipients, even if they don’t pick up the call. The company thanked the family of a 14-year-old who helped bring the bug to their attention.
Apple has apologized and has now scheduled a fix to the bug for next week. In a statement, the company said it is committed to improving the process at which, it receives and escalates reports of bugs. Apple as a temporary fix, disabled group FaceTime and revealed that a permanent fix will be rolled out next week.
The Official State Reads;
We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.
We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.
The bug was discovered by a 14 year old while group FaceTiming with friends. The mother of the young boy, Michele Thompson, made the revelation while speaking to CNBC early this week.